Work with a growing, people-focused company who is redefining medical and industrial gas distribution. The Innovair Group of companies leverages technology to bring innovative solutions to patients and customers, delivering value through effective processes, innovation, marketing knowledge and technical skills.
Being an employee at Innovair is like working with a family who lives up to its responsibilities by serving and enhancing the communities in which we live and work. You'll find fellow employees with diverse backgrounds and skill sets, where everyone's contribution is valued.
Follow the link to hear directly from our team why Innovair is a great place to build a career by watching our How We Roll video series. We can't wait to share with you the multiple ways you'll benefit as an Innovair employee!
We are currently looking for an experienced and highly motivated individual for a full-time Service Technician position in Winnipeg, Manitoba. The Service Technician will report to the Service Supervisor, and will be responsible for the diagnostics, repair, preventative maintenance, calibration and assembly of welding machines, plasma cutters and other equipment in our Service Department. They will provide exceptional customer service support, both on-site with customers and in-house at our Winnipeg Branch. On-site work at times may require overnight stays for one or more nights. They will also be required to work in a variety of weather conditions, on occasion. The successful candidate can work both as part of a team, and individually to fulfill the different conditions our team handles.
As a Service Technician, you will:
As our Medical Equipment Specialist, you are an extremely detail orientated individual who has a passion for providing our patients the best possible care. You come to the table with a wealth of knowledge about different medical equipment and a strong technical aptitude. You enjoy a role that requires you to perform a wide variety of duties (some might call you a ‘Jack/Jill of all Trades’), including disinfecting medical equipment, providing extraordinary customer service to our patients, playing a key role in our Sleep and Oxygen programs, to being computer savvy and working on various software systems.
You are recognized as a great communicator and can work independently. You also like to take ownership of your role, and always look for opportunities to do things more efficiently. You’re no stranger to hard work (you enjoy it, actually!) and prefer to be moving rather than a full day of sitting at a desk or in a chair. You appreciate being a part of an awesome team, and you pitch in to help them wherever it’s needed. The words ‘that’s not my job’ isn’t part of your vocabulary, but ‘customer first’ is.
As a Medical Equipment Specialist, you will:
Reporting to the Branch Manager, you will be the front-line ambassador of customer service excellence, by working directly with our customer base in helping determine the best product or service for their needs.You will be responsible for processing customer orders effectively, efficiently and accurately, as well as the first point of contact for inquiries and concerns.You will also be the warehouse and showroom champion, ensuring they are appropriately stocked, displays are clean and maintained, pricing is current, and will coordinate with management and/or Product Support in maintaining inventory levels.As part of a small team, you will be called upon to roll up your sleeves and perform other duties, as required, including short haul deliveries of our main product, compressed gas cylinders, to customers inside Thompson, and the surrounding communities.
As a Customer Service Representative/Delivery Driver, you will:
As a Client Care Representative, you love helping people. You enjoy connecting with them, making a positive impression, and ultimately, providing them exceptional customer service support. Even more so, you’re someone who enjoys being in the ‘center of the action’ and are capable of multi-tasking and keeping many balls up in the air in a busy environment. To help keep yourself organized, you have a great memory for numbers, you’re a quick study, and you can refocus on a task easily after being pulled away. You are someone who appreciates being a part of a team that is high-energy, hard-working and professional, balanced with a great sense of humour. You love working in the details, being accurate with your documentation and reporting, and can manage your time well under pressure. Most importantly, you enjoy the rewards of watching a client transform under your care and know that the dedication and support you provide is important and life-changing.
As a Client Care Representative, you will:
Innovair Group is a growth-oriented company that feels like a large family. We're excited to be evolving the delivery system for medical and industrial gases that improve the quality of life and work for industry and health care. If you think your core and soft skills would be a good fit, please apply. We're always looking for talented people to join our team.
