Why Innovair Group?

Work with a growing, people-focused company who is redefining medical and industrial gas distribution. The Innovair Group of companies leverages technology to bring innovative solutions to patients and customers, delivering value through effective processes, innovation, marketing knowledge and technical skills.

Being an employee at Innovair is like working with a family who lives up to its responsibilities by serving and enhancing the communities in which we live and work. You'll find fellow employees with diverse backgrounds and skill sets, where everyone's contribution is valued. 

Current Openings

Join our team for an opportunity to help build a healthier, more productive world

Follow the link to hear directly from our team why Innovair is a great place to build a career by watching our How We Roll video series. We can't wait to share with you the multiple ways you'll benefit as an Innovair employee!

How We Roll

Join a caring team that's making a difference.

Winnipeg, MB

Service Technician

We are currently looking for an experienced and highly motivated individual for a full-time Service Technician position in Winnipeg, Manitoba. The Service Technician will report to the Service Supervisor, and will be responsible for the diagnostics, repair, preventative maintenance, calibration and assembly of welding machines, plasma cutters and other equipment in our Service Department. They will provide exceptional customer service support, both on-site with customers and in-house at our Winnipeg Branch. On-site work at times may require overnight stays for one or more nights. They will also be required to work in a variety of weather conditions, on occasion. The successful candidate can work both as part of a team, and individually to fulfill the different conditions our team handles. 

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As a Service Technician, you will:

  • Inspect, test and determine parts required for machinery to operate as intended.
  • Repair, install parts and final test to confirm correct operation of machinery.
  • Calibration check customer equipment to ensure it is within tolerance to standards.
  • Perform preventative maintenance inspections to minimize the chance of unexpected downtime on customer machinery.
  • Move equipment between storage and work area in a safe and effective manner using appropriate equipment.
  • Be able to accurately enter detailed information in our service database.  
  • Provide great customer service which interacting with our customers in a clear and positive manner.
  • Perform regular maintenance of the shop and warehouse areas (e.g., cleaning, organization, etc.) and perform other duties as assigned.
  • Be willing to regularly attend manufacturing training courses to stay up to date on the latest trends in our field.
  • Have a minimum of 2 years’ relevant experience (automation, mechanical or general industrial maintenance), formal training in electronics is considered an asset.
  • Be familiar with welding equipment and having previous welding experience is an asset.
  • Be willing to travel both domestically and internationally for work and training purposes.
  • Hold a valid Class 5 Manitoba driver’s license with clear driving abstract.
  • Have computer experience using MS Office (Outlook, Excel, Access, Word).
  • Be physically capable of lifting, pushing, and pulling weights of up to 75 lbs, as well as confident maneuvering equipment up to 1500 lbs (with proper lifting/pushing apparatus and techniques).
Winnipeg, MB

Medical Equipment Specialist

As our Medical Equipment Specialist, you are an extremely detail orientated individual who has a passion for providing our patients the best possible care. You come to the table with a wealth of knowledge about different medical equipment and a strong technical aptitude.  You enjoy a role that requires you to perform a wide variety of duties (some might call you a ‘Jack/Jill of all Trades’), including disinfecting medical equipment, providing extraordinary customer service to our patients, playing a key role in our Sleep and Oxygen programs, to being computer savvy and working on various software systems.

You are recognized as a great communicator and can work independently.  You also like to take ownership of your role, and always look for opportunities to do things more efficiently.  You’re no stranger to hard work (you enjoy it, actually!) and prefer to be moving rather than a full day of sitting at a desk or in a chair.  You appreciate being a part of an awesome team, and you pitch in to help them wherever it’s needed.  The words ‘that’s not my job’ isn’t part of your vocabulary, but ‘customer first’ is.

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As a Medical Equipment Specialist, you will:

  • Be extremely detail oriented as you will be supporting the CPAP and Oxygen customers with the medical equipment required for therapy.
  • Play a key role in our private sleep program by setting up the Home Sleep Test devices, uploading the data for review once the device has been returned and monitoring test kit accessory levels to ensure we have the supplies required for anticipated test volumes.
  • Maintain and input client information into our patient record software and relevant databases and always protect the confidentiality of their personal and financial information.
  • Oversee equipment cleaning/reprocessing work, assist with preventative maintenance and minor repair on company owned and operated equipment within the Logistics and Warehouse areas as per manufacturer specifications. 
  • Take a lead role in equipment recalls and notifications.
  • Have a minimum 5 years experience dealing with medical equipment and in a medical based environment.
  • Hold an ‘all clear’ status on the background checks required for the position.
  • Be physically capable of lifting, pushing, and pulling weights of up to 75 lbs, as well as confident maneuvering equipment up to 1500 lbs (with proper lifting/pushing apparatus and techniques).
  • Be comfortable with handheld scanning technology, and familiar with the Microsoft Office programs (Outlook, Word, Excel).
  • Have a valid Class 5 Manitoba Driver’s License with a clear driving abstract (required).
Thompson, MB

Customer Service Representative/ Delivery Driver

Reporting to the Branch Manager, you will be the front-line ambassador of customer service excellence, by working directly with our customer base in helping determine the best product or service for their needs.You will be responsible for processing customer orders effectively, efficiently and accurately, as well as the first point of contact for inquiries and concerns.You will also be the warehouse and showroom champion, ensuring they are appropriately stocked, displays are clean and maintained, pricing is current, and will coordinate with management and/or Product Support in maintaining inventory levels.As part of a small team, you will be called upon to roll up your sleeves and perform other duties, as required, including short haul deliveries of our main product, compressed gas cylinders, to customers inside Thompson, and the surrounding communities.

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As a Customer Service Representative/Delivery Driver, you will:

  • Be responsible for the safe and timely delivery and exchange of compressed gas and liquid cylinders from the filling plant to our operations.
  • Load/unload cylinder inventory while following all company processes, policies and safety standards.  As you do so, you will seek opportunities to make dock/plant delivery activities easier and more efficient.
  • Safely operate a forklift and pallet jack to load and unload trucks and gather stock from the warehouse.
  • Deliver on the values of Customer Service Excellence and Technical Knowledge while providing information regarding Innovair Industrial’s products and services, ensuring customer satisfaction and maximizing value in all interactions for both the customer and our Company. 
  • Go above and beyond when working with our customer base; striving to achieve the best possible customer experience with every transaction.
  • Respond quickly and professionally to customers’ questions and requests by phone, e-mail, fax or in person to help provide the best product or service for their needs.
  • Process all orders with efficiency and accuracy, including order entry and picking.
  • Consult with customers to determine delivery date, location and method, and establish any follow-up actions required. 
  • Work closely with other workgroups to ensure optimal flow of activity across various departments in the organization, with a focus on efficiency, continuous improvement and customer service.
  • Ensure showroom is appropriately stocked and cleaned, displays are maintained and advise management of any discrepancies. 
  • Perform inventory spot checks and support other inventory management activities.
  • Have a valid Class 5 Manitoba Driver’s License with a clear driving abstract (required).  You will also have a strong knowledge of city routes, as well as outside city limits.
  • Have your Grade 12 diploma or equivalent, with a minimum of 2 years previous experience in a professional driving role (3-ton truck or larger).
  • Have previous experience operating warehouse equipment; familiarity with the requirements of transporting dangerous goods (TDG) and WHMIS 2015 an asset.
  • Be physically capable of lifting, pushing, and pulling weights of up to 75 lbs, as well as confident maneuvering equipment up to 1500 lbs (with proper lifting/pushing apparatus and techniques).
  • Be comfortable with handheld scanning technology, and familiar with the Microsoft Office programs (Outlook, Word, Excel).
  • Have a valid Class 5 Manitoba Driver’s Licence with a clear driving abstract (required).  You will also have a strong knowledge of city routes, as well as outside city limits.
Winnipeg, MB

Client Care Representative

As a Client Care Representative, you love helping people.  You enjoy connecting with them, making a positive impression, and ultimately, providing them exceptional customer service support. Even more so, you’re someone who enjoys being in the ‘center of the action’ and are capable of multi-tasking and keeping many balls up in the air in a busy environment.  To help keep yourself organized, you have a great memory for numbers, you’re a quick study, and you can refocus on a task easily after being pulled away.  You are someone who appreciates being a part of a team that is high-energy, hard-working and professional, balanced with a great sense of humour.  You love working in the details, being accurate with your documentation and reporting, and can manage your time well under pressure.  Most importantly, you enjoy the rewards of watching a client transform under your care and know that the dedication and support you provide is important and life-changing. 

Apply Now

As a Client Care Representative, you will:

  • Be the first point of contact (and first impression) for our clients, both in-person at our clinic and over the phone. 
  • Support the day-to-day needs of our clinic, including in-taking new clients, coordinating Sleep Therapist schedules and updates, facilitating sales of medical equipment, data entry, photocopying, faxing and filing, completing resupply phone calls and fill orders.
  • Maintain and input client information into our patient record software and relevant databases and always protect the confidentiality of their personal and financial information.
  • Have a minimum Grade 12 education and 2 years’ experience in a customer service-oriented role.
  • Candidates with previous medical office experience are preferred.  
  • Be well-versed in all Microsoft Office software.  Previous database management experience is considered an asset.
  • Have a valid Class 5 Manitoba Driver’s License and a clear driving abstract.
  • Be physically capable of lifting, pushing, and pulling weights of up to 25 lbs.

We are always looking for talented people.

Innovair Group is a growth-oriented company that feels like a large family. We're excited to be evolving the delivery system for medical and industrial gases that improve the quality of life and work for industry and health care. If you think your core and soft skills would be a good fit, please apply. We're always looking for talented people to join our team.

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